Service policies for Angelical Touches Alterations & Event Planning
All work completed, from simple alterations to recreations, requires a non-refundable deposit. The garment or project does not leave the shop until the customer is completely satisfied and all work is agreed upon.
Communications will be performed via text, phone, or email by Geneva Messersmith to ensure proper alteration requirements for all garments or projects.
A 10-30 minute window for any more corrections needed will be provided at no cost to the client. If the client does not offer contact within the completion window or pick up the garment or project, the total amount of the alteration, including the deposit, will not be refunded.
If the client takes the garment or project out of the shop after completion and satisfaction has been agreed upon and then takes that garment elsewhere, the shop holds no responsibility or liability for future alterations.
Day-of and emergency services
For day-of or emergency services, an additional fee of $25.00 will be added to the total price of the project or garment.